Privacy Notice

Who we are

This website is operated by Fexenwick Systems Ltd, a company whose registered office is located at 8 Thorngate Place, Bristol, BS1 4NR, United Kingdom. You can contact us by email at [email protected] or by telephone on +44 117 329 5610.

References in this notice to "we", "us", and "our" refer to Fexenwick Systems Ltd.

What information this site collects

This website does not set tracking cookies or use third-party analytics scripts. It does not embed external content such as social media widgets or advertising networks.

The primary way this site receives personal information is through the enquiry form on the contact page. When you complete and submit that form, the information you enter — including your name, email address, request type, and message — is sent directly to the Fexenwick support email address via your own email client. We do not operate a server-side form handler that stores submissions independently of your email client's behaviour.

Ordinary visits to the pages of this site do not result in the collection of personally identifiable information by us beyond what a standard web server log might record, such as your device's IP address and the page you requested. We do not use this information to identify individuals.

How we use enquiry submissions

When we receive an enquiry email from you, we use the information provided to read and respond to your question or request. We may retain a copy of the correspondence for internal reference purposes. We do not share enquiry content with third parties except where necessary to respond to your enquiry or where required by law.

Retention

We do not commit to a specific retention period for enquiry correspondence in this notice, as this depends on the nature of the enquiry and any follow-up activity. Correspondence that is no longer needed for any purpose will be deleted in due course. If you wish to ask about the retention of a particular communication, please contact us directly.

Linked pages and external content

This site does not load resources from external domains. No third-party scripts, stylesheets, images, or fonts are referenced. If you follow a link that takes you to another website, that site's own privacy practices will apply from that point.

Your rights

Depending on applicable law and the nature of any personal information we hold about you, you may have rights to access, correct, or request deletion of that information. To exercise any such right, please contact us at [email protected] and describe your request clearly.

We will endeavour to respond helpfully. We cannot guarantee a specific outcome, and we may need to verify your identity before we are able to act on a request.

Changes to this notice

We may update this notice from time to time. When we do, the date at the top of the page will be revised. We encourage you to review this notice occasionally to stay informed of how the site handles information.

Contact

If you have questions about this notice or about how your information is handled, please contact:
Fexenwick Systems Ltd
8 Thorngate Place, Bristol, BS1 4NR, United Kingdom
[email protected]
+44 117 329 5610